• Wines
  • Wine Clubs
  • Gifts
  • Tastings & Events
  • Pairings & Recipes
  • Profile
  • Cart
  • Twitter
  • Facebook
  • Pinterest
  • Email
Subscribe to our event calendar Subscribe
  • Wines
  • Wine Clubs
  • Gifts
  • Tastings & Events
  • Pairings & Recipes
  • Profile
  • Cart
  • Menu

Shipping & Returns

Shipping & Return Policy

Where We Ship

We ship wine to select states in accordance with state laws. We are only allowed to ship within Ohio. Local delivery days are Monday, Wednesday, and Friday. Holiday Delivery Notice: Same day or next day delivery is not guaranteed. We are experiencing an extremely high volume of deliveries during this holiday season because of the pandemic. We thank you for your patience and offer contactless curbside pick up if you need your order same day. Christmas delivery orders need to be placed no later than Thursday, Dec 17 to guarantee it will be delivered by Dec 23rd.

Wine Orders

The cart will calculate the rate based on the number of bottles ordered. The standard rate for each selection will be reflected in the shopping cart and will update as items in the cart are updated.

Wine Clubs

There is a flat rate of $10 per month for Wine Club Members. All Wine Clubs ship Ground. Wine Club shipments usually arrive within 5 business days of processing. Wine of the Month Clubs typically ship out the first full week of the month.

Delivery Options

You must be 21 to order. An adult signature of receipt is required for each shipment. We suggest using a work address if you or the recipient is not at home during the day. If no one is home to collect, the shipment will be sent back to us and additional charges will apply. Please note we cannot ship to a P.O. Box.

Ground

Delivery generally between 1 and 7 business days once the package leaves our store.

2 Day

Delivery in 2 business days once the package leaves our store.

Next Day

Next business day delivery once the package leaves our store.

Returned Items

When an order is returned to us after several delivery attempts at the address provided by the customer, we will contact sender via provided email address to make reshipping arrangements. Reshipping will be charged at the original rate, plus an additional $10 fee for the cost of the return shipping.

Footer

Shop Wines

  • Red Wines
  • White Wines
  • Rosé Wines
  • Sparkling Wines

Our Features

  • Wine Clubs
  • Tastings & Events
  • Taste Before You Buy
  • Monthly Features
  • Pairings & Recipes

Gift Ideas

  • Wine Gifts
  • Gift Sets
  • Gift Baskets
  • Gift Cards
  • Accessories

Store Info

  • About Us
  • Contact Us
  • Shipping & Returns
  • Privacy Policy
  • FAQs

The Wine Merchant

  • 3972 Edwards Road
  • Cincinnati, OH 45209
  • Phone: (513) 731-1515

Hours of Operation

  • Mon-Fri 10-7, Sat 10-6, Sun 1-5